We are listening.

As part of Medisec Ambulance Service’s commitment to improving patient care we encourage feedback from patients and their relatives. It is only by receiving such feedback that we are able to improve our service.

How to offer your feedback?

We have our own online patient feedback system (see the form on this page.)

This is a confidential way for our patients, their families and the wider public to share their experiences of Medisec Ambulance Service, good or bad and for us to learn from those experiences.

It is important to note that you will not receive a direct response to the specific issues you raise via our website. However, your comments will be used to drive forward change and help us improve how we operate individually and as a team

Feedback Form

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Other ways to share

You can also provide feedback…

In Person

If you are ever in the area and want to visit our head office we welcome your face-to-face feedback. Ask to speak to a person in charge and they will take notice of your review.

By Phone

You can also choose to submit feedback about your experience or that of a relative/friend via our patient experience freephone number which is 0330 999 4062.